If you're in the process of
starting a new restaurant or are managing an existing food service operation,
this is the one book you need to do it right. Always wanted a personal assistant
at your disposal? Now you will have one, in book form! Designed to save the food
service manager both time and money, you won't know how you got along before
with out it. For the new and veteran food service operators alike, this book is
essentially a unique "survival kit" packed with tested advice, practical
guidelines and ready-to-use materials for all aspects of your job. The book and
companion CD-Rom focuses on the issues, situations and tasks that you face daily
in your management role as leader, manager, arbitrator, evaluator, chairperson,
disciplinarian and more; from working with difficult customers and employees to
ensuring the profitability of your operation.
Included in this book are
hundreds of easy-to-implement tools, forms, checklists, posters, templates and
training aids to help you get your operation organized, and easier to manage
while building your bottom line! The material may be used as is or readily
adapted for any food service application. For example, you'll find a practical
form to use when interviewing employees, a template for developing an employee
schedule and checklists for examining the food service operation and preparing a
budget.
Expertly organized, this unique
book takes you step by step through each department of a restaurant, caterer,
hotel and non-commercial operations. Among the topics covered are:
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Management principles of
planning, organizing, coordinating, staffing, directing, controlling and
evaluation;
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Product purchasing, receiving, storing and
issuing,
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Preparation and service;
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Employment and personnel practices;
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Management of equipment and money
This manual will arm you with the right information to help you do your job.
Keep it on your desk for continual reference. The many valuable forms contained
in this work may be easily printed out and customized from the companion CD-Rom.
There are over 488 ready-to-use business forms, checklists, training aids,
contracts and agreements!
