An invaluable resource for managers & owners as a training guide, and for anyone else who is seriously involved in beverage operations.

This one-stop reference is the ultimate equivalency dictionary for the bar,

At Your Service is the comprehensive, contemporary guide to help professionals learn the ins and outs of running a successful front-of-the-house operation

Presenting Service, Second Edition, is an up-to-date, hands-on guide for managers that presents the essential skills and know-how to direct a foodservice staff through a successful, completely enjoyable dining experience.

Informative and practical in approach, this book helps readers understand and appreciate the intricacies of how to manage a beverage operation profitably.

This book will show you step by step how to set up, operate and manage a financially successful beverage operation.

The book is full of training tips, tactics and how-tos that will show you proper presentation, and how to keep learners motivated both during and after the training.

For anyone who hires employees this is a must have book. Once you learn the right questions to ask, you’ll get the best employees.

The Responsible Serving of Alcoholic Beverages training course provides management and liquor service staff with the knowledge and awareness necessary to responsibly serve alcohol in licensed premises.

Innovative step-by-step descriptions of how to recruit, interview, hire, train and KEEP the best people for every position in your organization.

Finally, a cost effective solution for developing your own employee handbook.

In this training video your staff will learn how to consistently deliver the quality service that makes customers not only come back, but tell others about their memorable experience.

The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person.

MEMBERS AREA
Check this out before you buy anything!

• Free Software
• Free Business Plan
• Expert Tips
• In-Depth Articles
• Exclusive Offers
• Discounts
 
Click for more info

MONTHLY DEALS
10% OFF:
All Training & Manual Products

Use coupon: MS48S
See all specials...

NEW PRODUCTS


Start-Up Public
Relations Package

Start-Up Costs & Checklist Worksheet

The Restaurant: From Concept to Operation